Frequently asked questions* 

*and their answers, of course 

AutoProff Auction Platform Mobile
  • AutoProff subscriptions are paid either monthly or annually, depending on the subscription you select. We make it easy to start – and stop – your service.

    Read more on price page.

  • AutoProff is a subscription-based online trading platform. You can download our user-friendly mobile app, or simply use our desktop website. App Store
    Google Play

  • Click on the 'Sign up now' button in the top right corner of the website. Fill in your company information and choose your subscription. You'll also need to upload documentation for the owners of your company. We will complete the verification within 24 hours — then you're ready to start buying and selling.

  • Cancelling your subscription can be done online from your profile page. It’s an easy and no-questions-asked process. 

  • Of course. Just write to our support team and they'll be happy to assist. When you upgrade or downgrade your plan, you will either pay a proportional charge or receive a refund, depending on the price of your new plan.

  • You can read more about pricing and services included in the different subscription types under 'Prices'.

    Additional trading services, such as car transport and document shipping, can be booked directly on the platform and will be billed according to your accepted offer.

    Read more under Prices.

  • AutoProff was founded in 2013 by the experienced car dealer Jesper Ratza in Denmark. The aim was to digitalise B2B vehicle sales, helping car dealers increase sales and improve profits. We now employ over 140 enthusiastic professionals across our offices.

    In August 2022, AutoScout24, the leading specialised pan-European online car marketplace, acquired a majority stake in AutoProff. The partnership has supported the rapid expansion of AutoProff's solutions across Europe and enables the creation of Europe's first fully integrated C2B-B2B-B2C dealing solution for used cars. You can find more information at www.autoscout24.de.

  • We have tailored service agreements with a wide range of large car corporations. We offer a variety of tools for lead generation, used car sales and fleet management.

    Contact our Enterprise team for more information here.

  • We sure do. Our 'Premium360' and 'Professional360' subscriptions include our most advanced services, including access to a dedicated advisor and on-site training. See Prices for more information.

  • Just reach out and ask away.

    Our support team is available monday to friday from 09.00-17.00 CET. Contact them via kontakt@autoproff.dk or (DK) +45 82 303 505